Latest Episode:
Where Bias Begins in Healthcare AI
In this episode of For the Better, host Ben Cash, CEO of Reason One, speaks with Chris Hemphill, now Director of Modular Feedback and a Fellow at the NYU McSilver Institute for Poverty Policy and Research. At the time of recording, Chris was serving as Senior Director of Commercial Intelligence at Woebot Health.
Chris shares why bias in healthcare data doesn’t start in the model—it starts in the system. From incomplete EMRs to mistrust shaped by history, Chris explains how AI in mental health must be designed with lived experience, transparency, and trust in mind.
For the Better is a podcast for those working to affect change within their team, organization, or community.
Recent Episodes
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Chris Hemphill, Modular Feedback
Chris Hemphill unpacks how bias in healthcare AI starts long before the algorithm—rooted in systemic inequities, incomplete data, and historical mistrust. Tune in to explore why building ethical, inclusive AI demands lived experience, cultural competency, and a relentless commitment to trust.
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Jean Hitchcock, Women Leading Healthcare
A conversation with Jean Hitchcock on how women are transforming healthcare leadership through mentorship, resilience, and supportive networks.
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Christy Jones & Adam Kruse on PHI & HIPAA
A dialogue on the challenge of maintaining HIPAA-compliant analytics while preserving user-targeted optimization and personalization strategies
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Dean Browell, Digital Ethnographer
A discussion of Dean’s pioneering work w/digital ethnography & social listening at Feedback and how it can transform consumer engagement.
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Richard Baldwin on Digital Engagement in Healthcare
Insights on consumerization in healthcare, how the pandemic impacted digital engagement, and how AI and other innovative technologies are revolutionizing the healthcare system.
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Cash for change
I started this podcast as a way to learn from other change-minded folks who want to use their business or organization as a force for good. If it helps me (and you) lean in to change and lead with with a little more curiosity, then I’ll count it as a win.
If you’re up for a chat or would like to suggest a guest, I’d love to hear from you.
Ben Cash, Host, For the Better